Connectors

Knowledge BasesConnectors

You can upload documents to a knowledge base by hand, but your documents usually live somewhere that keeps changing. A connector links the knowledge base to that source, imports everything in scope, and then keeps it current on a schedule.

What you will learn

Connect once

Pick the source, authorize the account, choose the scope, which pages or folders, and how often to sync.

The first import

Everything in scope comes in and is processed into chunks, the same as documents you upload by hand.

It stays current

On each sync, changed documents are re-imported and re-chunked, and documents removed at the source are removed from the knowledge base too.

Answers reflect the source

Agents read the content from the latest successful sync. Source changes become available after the next sync processes them.

The lifecycle

The video follows one connector through its whole life: picking Notion as the source, authorizing the account, scoping which pages sync, and choosing the frequency. The first import brings everything in scope into the knowledge base as chunks. From then on the connector re-syncs on schedule: a page edited at the source is re-imported, and a page deleted at the source leaves the knowledge base.

Check sync status

After changing a source document, check that the next sync succeeds before testing an answer that depends on the change. Choose a sync frequency that matches how often the source changes.

Common Questions

Tools where documents live, such as Notion. A connector authorizes the account, scopes which pages or folders sync, and imports everything in scope.
On the schedule you choose when you set it up. Each sync re-imports changed documents and removes documents deleted at the source.
The next sync re-imports it and re-processes it into chunks, so agents searching the knowledge base read the current version, not the version from the first import.
Yes. A knowledge base can hold hand-uploaded documents alongside connector-synced ones, and search treats them the same.